Delivery and goods:
We send consignments through Fedex or the Express Mail Service (EMS) provided by Česká pošta [Czech Post] and its foreign partners in individual localities.
- Goods will be delivered to you to the address specified by you.
- We will send you an e-mail to inform you that your consignment has been dispatched. The e-mail will include the number of your consignment.
- Your consignment will be dispatched within 5 business days of the day we receive your order.
- Consignments are delivered on business days for the Czech Republic; delivery of consignments abroad depends on local delivery companies.
Collection and checking of goods:
Upon collection of your consignment, please check the packaging for any signs of damage and check the number of packages; in case of any defects, please inform the mail order company immediately.
- Postage depends on the ordered goods quantity, it is EUR 5 within the Czech republic and betwenn EUR 18-40 abroad. Packaging is free of charge.
Form of payment:
- Online payment through payment gateway GoPay within EU orvia PayPal abroad.