Delivery and goods:

We send consignments through the Express Mail Service (EMS) provided by Česká pošta [Czech Post] and its foreign partners in individual localities. 

  • Goods will be delivered to you to the address specified by you.  
  • We will send you an e-mail to inform you that your consignment has been dispatched. The e-mail will include the number of your consignment.
  • Your consignment will be dispatched within 5 business days of the day we receive your order. 
  • Consignments are delivered on business days for the Czech Republic; delivery of consignments abroad depends on local delivery companies.  

Collection and checking of goods:

Upon collection of your consignment, please check the packaging for any signs of damage and check the number of packages; in case of any defects, please inform the mail order company immediately.  

Postage:

  • Postage is EUR 5 for the Czech Republic and abroad. Packaging is free of charge.  

Form of payment:

  • Online payment through payment gateway GoPay.